Privacy policy

At Kalia Soap Making & Forming, we are committed to protecting the privacy of our customers. We understand the importance of keeping personal information secure and we are committed to ensuring that your information is protected and used responsibly.

This privacy policy explains how we collect, use, and protect the personal information that you provide to us when you visit our Shopify store. By using our store and providing personal information, you are agreeing to the terms and conditions outlined in this privacy policy.

Information Collection and Use

We collect personal information from you when you place an order, create an account, sign up for our newsletter, or participate in a survey or sweepstakes. The information we collect may include your name, address, email address, phone number, and payment information. We use this information to process your order, communicate with you, and improve our services.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your shopping experience and to analyze website traffic. Cookies are small text files that are placed on your computer or mobile device when you visit our store. These files allow us to remember your preferences and to track your browsing behavior. You can disable cookies in your browser settings, but this may limit your ability to use certain features of our store.

Third-Party Services

We may share your personal information with third-party service providers, such as payment processors and shipping companies, to help us process your order and provide you with the best possible service. These third-party services are contractually obligated to keep your information confidential and to use it only for the purpose of providing services to our store.

Security

We take the security of your personal information seriously and we use a variety of measures to protect your information from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption to safeguard your personal information. However, no security measures are completely foolproof, and we cannot guarantee that your information will never be accessed, used, or disclosed in an unauthorized manner.

Changes to Our Privacy Policy

We reserve the right to change this privacy policy at any time. We will post any changes to our privacy policy on this page, and we encourage you to check back periodically to review any updates. Your continued use of our store after any changes are made constitutes your acceptance of the new terms.

Contact Us

If you have any questions about this privacy policy or the information we collect, please contact us at privacy@kaliaproducts.com.